- Report: #509063
Report - Rebuttal - Arbitrate
Complaint Review: Sitestar (Velocitus)
Sitestar (Velocitus)sitestar.com Internet United States of America
Sitestar (Velocitus) Lack of Service and unethical billing practice. Internet
I had been with exis.net since 1997 they had great service. When sitestar bought exis.net I began having numerous problems with emails. It seemed that at least once a month email would be down for days. Contacting support did nothing. They were rude and ineffective. I canceled the service in 2009; however, they say they did not receive a cancelation notice and continue to charge me a fee. I told them on numerous occasions that because of their lack of service, I would be canceling the service when my year was finished. They continue to bill while adding a $2 late fee each month. I paid the bill just to keep it off my credit report. I would stay far away from this company.
This report was posted on Ripoff Report on 10/14/2009 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sitestar-Velocitus/internet/Sitestar-Velocitus-Lack-of-Service-and-unethical-billing-practice-Internet-509063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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