- Report: #1008602
Report - Rebuttal - Arbitrate
Complaint Review: SkinDiet.net
SkinDiet.net807 Airport Access Rd. Unit D Internet United States of America
SkinDiet.net I ordered ResDermatrol on Dec. 16th, 2012 after seeing a clip from the Dr. Oz show stating and showing how great the product was and that you could get free trial of it for two weeks. Internet
I said absolutely not, that was unacceptable, I told her cancel my order and credit my account in full. She said they sent out the order and would have to wait until I returned it . I said I haven't received it. She gave me a return Auth# 13615949CC0111 to put on the package and send back. I received the pkg. on Jan. 14th and returned it on Jan 15th. Jan 24,2013 I called to find out if they received the product back. They told me I sent it back incorrectly and that they couldn't credit me and that they could't do anything about it.
I asked for a supervisor. Diane employee #432521 told me she wouldn't do anything and it was my problem since I sent it back incorrectly, they don't accept returns in the same envelope. I asked if they reject it won't it come back to me? She said no it will be put in their warehouse. I said, "you mean you will take it back when it gets to the warehouse and then you'll resell it." She said, yes. I told her I just can't believe how these big companies take such gross advantage of their consumers. I asked for their corporate office phone number three times. She wouldn't give it. I I never auth. them to take $89.98 out of my acct.
This report was posted on Ripoff Report on 02/04/2013 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/SkinDietnet/internet/SkinDietnet-I-ordered-ResDermatrol-on-Dec-16th-2012-after-seeing-a-clip-from-the-Dr-O-1008602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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