SkinDiet.net I ordered ResDermatrol on Dec. 16th, 2012 after seeing a clip from the Dr. Oz show stating and showing how great the product was and that you could get free trial of it for two weeks. Internet

 Ordered free trial of ResDermatrol for week period. Called to cancel, so they wouldn't send more. I spoke with Jeremy, he said he would reduce it from 89.98 to 69.98, and there after 29.98 I said okay. It was sent out two weeks before it should have been and they charged my account $89.98. I called and spoke w?Carla, employee#4593321 on Jan 7th,2013. I told her I was overcharged & wanted them to credit my card $20.00 immediately. She said she would. I called on Jan 11,13 and spoke with Carla again, I asked why my card wasn't credited, she said corporate said no and they would take it off my next months order.

    I said absolutely not, that was unacceptable, I told her cancel my order and credit my account in full. She said they sent out the order and would have to wait until I returned it . I said I haven't received it. She gave me a return Auth# 13615949CC0111 to put on the package and send back. I received the pkg. on Jan. 14th and returned it on Jan 15th.    Jan 24,2013 I called to find out if they received the product back. They told me I sent it back incorrectly and that they couldn't credit me and that they could't do anything about it.

   I asked for a supervisor. Diane employee #432521 told me she wouldn't do anything and it was my problem since I sent it back incorrectly, they don't accept returns in the same envelope.   I asked if they reject it won't it come back to me?  She said no it will be put in their warehouse. I said, "you mean you will take it back when it gets to the warehouse and then you'll resell it."    She said, yes.   I told her I just can't believe how these big companies take such gross advantage of their consumers. I asked for their corporate office phone number three times. She wouldn't give it.  I  I never auth. them to take $89.98 out of my acct.