- Report: #1061771
Report - Rebuttal - Arbitrate
Complaint Review: SkinnyIQ
SkinnyIQ Weight Loss Pills sample pay only shipping/handling charged $94.31 Internet
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I ordered the SkinnyIQ weight loss pills through a "free" sample site which I can't recall. I was supposed to be charged only a shipping/handling fee of $3.87. I received the pills the week of June 10-14, 2013 then received a notice from my bank on June 21, 2013 stating I was charged $94.31 causing a NSF fee of $37.00. I was aware of the amount of money I had in my account and that it would cover the S&H fee I was supposed to be charged.
Today, June 24, 2013 I tried contacting the company through their website. The site tells you to utilize a "Easy Cancel" button which did not work. I then tried to use a support link at the bottom of their page which produced an error message stating email client wasn't installed properly. I could not use phone numbers provided in pamphlet and on website as I could not pay phone bill due to negative balance caused by the $94.31 charge and consequent $37.00 NSF fee.
Nowhere was it stated that I was joining any program and would have a recurring charge. If that was the case I would not have ordered the pills as I could not afford it. Also, I never received a receipt with the pills or by email. I want to return the pills and recoup the $94.31+$3.87+$37.00 totalling $135.18 plus cost of returning pills. I am considering taking this to a local news station to expose this and attempt to recoup my money.
This report was posted on Ripoff Report on 06/24/2013 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/SkinnyIQ/internet/SkinnyIQ-Weight-Loss-Pills-sample-pay-only-shippinghandling-charged-9431-Internet-1061771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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