• Report: #931863

Complaint Review: Skybeam High-Speed Internet

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  • Submitted: Fri, August 24, 2012
  • Updated: Fri, August 24, 2012

  • Reported By: Rongaudier — cedar creek Texas U.S.A.
Skybeam High-Speed Internet
212 Thousand Oaks Drive Cedar Creek, Texas United States of America

Skybeam High-Speed Internet Skybeam Big company, does not care about its customers. Cedar Creek, Texas

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Skybeam is a wireless internet service provider using WiFi primarily for rural areas.  Skybeam has apparently been in the process of absorbing small WISPs and about 6 months ago, aquired PVCO.

PVCO was a good locally run company. They were not without their own reliablilty issues, but whenever something went bad, they were fast to take care of it, and never gave us the run-around.  After Skybeam took over, service went straight downhill. The final straw was an 8 day outage without any explanation, offers of help or even an appology.  Tech support is difficult to access and rude.  When the tech came out to retrieve his equipment (a hajji), he cut the guy wires and just left them where they were (including up on the roof) took his antenna and left.  There are not enough negative adjectives in the English language to describe SKYBEAM.   Avoid this company at all cost.

This report was posted on Ripoff Report on 08/24/2012 04:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Skybeam-High-Speed-Internet/Cedar-Creek-Texas-78612/Skybeam-High-Speed-Internet-Skybeam-Big-company-does-not-care-about-its-customers-Cedar-931863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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