• Report: #639370

Complaint Review: Skype Limited

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, September 10, 2010
  • Updated: Fri, September 10, 2010

  • Reported By: judith — Cobbs Creek Virginia USA
Skype Limited
Internet United States of America

Skype Limited Skype Communications S.a.r.l. ALL THE CONTACT INFO YOU NEED ON SKYPE Internet

*Consumer Comment: And?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

HERE is a comprehensive list of contact info for Skype users.

To address a complaint, write to: (en_)

en_support@skype.net

You must provide:

*your account number

*invoice number, if applicable (always print and save a copy) with transaction date

*your IP number for them to identify you as a user - how to get that? Go to:

http://www.whatismyip.com/

*Skype will assign you a tracking number for your issue - always include that in your inquiries along with the above information just as you would your bank

Name of Company: Skype Limited, Skype Communications S.a.r.l.

Address: 22/24 Boulevard Royal, L2449, Luxembourg

*To track orders, go to:

https://secure.skype.com/store/myaccount/orders.html

*To cancel an order, go to:

https://secure.skype.com/account/call_phones/settings and on the Subscription settings page, click Cancel (this is for computer to landline/mobile users)

I received a follow-up survey from Skype after they addressed my issues. Always keep copies of any transactions. Use simple English when emailing them, as English may not be their first language.

Hope this helps all of you. I think many issues arise due to miscommunications or lack of knowing where to find support.

Regards,

Skype user

 


This report was posted on Ripoff Report on 09/10/2010 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Skype-Limited/internet/Skype-Limited-Skype-Communications-Sarl-ALL-THE-CONTACT-INFO-YOU-NEED-ON-SKYPE-Interne-639370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Skype Limited

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

And?

AUTHOR: Robert - (U.S.A.)

Where is the RipOff?

All I get from this report is that you had some mystery issue.  You contacted them about this issue.  They addressed the issues you had, and after the fact sent you a survey to follow-up.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory