- Report: #391395
Report - Rebuttal - Arbitrate
Complaint Review: Skype
Skypewww.skype.com Nationwide Luxembourg
Skype Sold me a Skype-In phone number using my credit card then wouldn't provide what else was necessary for calling! Luxembourg, Europe Internet
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After paying for the account and number with my credit card with no problem, Skype revealed that it would be necessary to pay an additional amount of money for more Skype "credits" in order to use the Skype-In number, but they INSISTED that I use Paypal or another questionable service for payment - which I was unwilling to use - rather than my credit card.
I contacted them by email and they replied after several weeks' delay stating that I had been set up with a "voucher" that I could use to pay for the necessary Skype "credits", but that was UNTRUE.
I was never able to use the service as it had been described on their website and finally gave up, so they got money from me and provided NO SERVICE.
Their website is extremely frustrating to use as clicking on any link sends the user to page after page that does not provide complete information on the process including all charges a person can expect to pay.
Los Angeles, California
This report was posted on Ripoff Report on 11/14/2008 05:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Skype/nationwide/Skype-Sold-me-a-Skype-In-phone-number-using-my-credit-card-then-wouldnt-provide-what-else-391395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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