- Report: #791782
Report - Rebuttal - Arbitrate
Complaint Review: Sleek Medspa
Sleek MedspaInternet United States of America
Sleek Medspa evasive and pressure tactics to get credit card "deposit" for services never rendered, Internet
*UPDATE Employee: I am here to help you with customer service issues!
*UPDATE Employee: Contact Information Needed
*Author of original report: Non-responsive
*UPDATE Employee: Sleek New York
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I was presented with a contract which I felt uncomfortable signing and was told that I could use the deposit for any of the spa services, such as massages and facials if I decided not to have plastic surgery. The contract, however, did NOT state that at all, and the salesperson told me to write it on the front if I was unsure. Which I did.
Two years later, I still have not received any services, despite my numerous attempts to make appointments to have a consultation with a doctor. My attempts always end up with either no reply, or I end up in a locked room with a salesperson trying to get me to buy a "package".
Most recently, I went thought I was having a facial, but was instead put into a locked room with a salesperson who tried to get me to buy liposuction and became angry when I told her I just wanted to use my $500 for a facial. She insisted I purchase a "package" or it would not be effective. I refused and she left the room.
She came back with a "coupon" for a free service to let me try it out BEFORE I buy a "package". I asked to make an appointment at that time and she told me to email her. She is a salesperson, not a receptionist.
I have called and asked for a refund, and was sent to a person in Florida who emailed me a copy of my contract stating NO REFUNDS. I have been refused service and I paid $500 They will not give me any service unless I purchase a "package" or a "procedure" They rely on evasive and pressure tactics to extort money from clients.
This report was posted on Ripoff Report on 10/24/2011 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sleek-Medspa/internet/Sleek-Medspa-evasive-and-pressure-tactics-to-get-credit-card-deposit-for-services-never-791782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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