• Report: #890375

Complaint Review: Sleek med spa

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  • Submitted: Wed, May 30, 2012
  • Updated: Thu, June 07, 2012

  • Reported By: Marvin — Everett Massachusetts United States of America
Sleek med spa
228 NEwbury st Internet United States of America

Sleek med spa Fraud about lifetime guarantee Hair laser removal Internet

*UPDATE Employee: Laser Hair Removal Cancellation

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I went in to have my laser done and after the appointment they told me that my contract along with everyone else that has a LIFE TIME GUARANTEE contract was being canceled. So they just stole my money $$$

This report was posted on Ripoff Report on 05/30/2012 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sleek-med-spa/internet/Sleek-med-spa-Fraud-about-lifetime-guarantee-Hair-laser-removal-Internet-890375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Laser Hair Removal Cancellation

AUTHOR: Alexandra Morgan - (United States of America)

Hi Marvin,

I wanted to explain to you why your package at Sleek Surgical & MedSpa was cancelled. 

Hair growth is a multi-factorial process. It can be related to hormonal imbalance, medications, sun exposure, genetics, and other factors.  It is also related to the type, quantity, quality and pigment of the actual hair follicle.

Typical reduction in hair growth with laser hair removal treatments is between 6 to 8 treatments spaced approximately 4 to 8 weeks apart. If you have received between 12 and 16 treatments, which is
double the standard treatment protocol, it is most likely that the remaining hair is resistant to further laser hair removal treatments. Therefore, by exceeding this amount one should not expect to have any further reduction in hair growth. There is no way to guarantee that you will ever have 100% reduction in hair growth.

We would like to take this opportunity to thank you for your patience and understanding and for
providing us with the opportunity to be of service to you. We hope that you will consider us again in the future on your journey to looking and feeling your best.

SLEEK Management

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