- Report: #968141
Report - Rebuttal - Arbitrate
Complaint Review: Sleep Number Bed
Sleep Number Bed1076 Burnsville Center Drive Burnsville, Minnesota United States of America
Sleep Number Bed Questionable return policy Burnsville, Minnesota
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At no point did the sales person mention that the 30 day return warranty did not include the adjustable base.
To be fair the non - returnable base is called out on the receipt and in their brochure, so shame on me for not catching it. But who would think that a customized base for a bed is not part of the return policy?
In my opinion a base is part of a bed, period.
Now I am stuck with a $3000 base which I have no use for. Like I said shame on me for not catching it. Hopefully this complaint will prevent some readers from not making the same mistake.
BTW if you really need an adjustable base I have one for half price. It is brand new.
This report was posted on Ripoff Report on 11/12/2012 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sleep-Number-Bed/Burnsville-Minnesota-/Sleep-Number-Bed-Questionable-return-policy-Burnsville-Minnesota-968141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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