Sleep Number beds are total garbage. A queen is made of 2 crappy air mattresses surrounded by strips of foam rubber, topped with a foam topping. The foam topping ripped after a few months, and that is when I realized I paid $2000 for a pile of crap. I got NO satisfaction from the company or the local mall store where I purchased it. There is no actual company. There is just a bank of telemarketers and customer service reps on the phone who will send you a box of new crappy foam to replace the ripped crappy foam. Plus, they want you to mail back the old crappy foam. There is no one in charge, there is no company that is standing behind this product. I can't even find an address to mail a letter of complaint to. I only found Plymouth, MN online. But it doesn't matter, as this company is a telemarketing/internet scam with no integrity. I purchased it in a mall store, but no one there has any authority and they just refer you to the phone banks, where you continue to get stonewalled and get nowhere.
I am out of all of this money. I have 8 spinal fusions, am on disability, and thought this mattress would be good for me. But I was wrong. You could just buy an air mattress for 90 bucks and get the same thing.
I am so angry, I could spit. Sleep Number is the biggest scam out there, and I wish I could get the word out. If anyone would like to help me do this, I would greatly appreciate it, and so will all the people out there who are thinking of buying this bag of garbage. Please help!