• Report: #3071

Complaint Review: Sleepy's

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, August 27, 2000
  • Updated: Sun, August 27, 2000

  • Reported By:Wayne NJ
Sleepy's
Bay Plaza Bronx, New York U.S.A.

Sleepy's of Bay Plaza, Bronx NY fails to refund deposit after failing to deliver product in a timely manner

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On September 8, 1999, my mother in law purchased a dresser from Sleepy's of Bay Plaza, Bronx NY as a gift for her grandson. The original invoice # is CC0534400. She put a $150.00 deposit on the dresser, the balance of which was to be paid upon delivery.

Sleepy's kept delaying the delivery of the item, which was to be delivered to the grandson's home in NJ. The delivery date would be set, and then cancelled, each time. On the fourth delivery cancellation, my mother in law went to the store in Bay Plaza and spoke to both the salesman, named Angelo, and a district manager who happened to be in the store that day, who identified himself only as Jose1, #28. Angelo cancelled the order and Jose assured her that she would recieve a check for $150.

One month after that conversation, Sleepy's delivery men arrived, unannounced, at the NJ address to make delivery of the item. Since the order had been cancelled a month prior and different furniture was purchased elsewhere, the delivery was refused.

My mother in law began speaking to Martine in the Accounting division of the Credit Department of Sleepy's three months ago (May 2000)in an attempt to recieve her $150 deposit back. Each time she calls, she is assured that the check is in the mail.

The man phone number for Sleepy's is 800-753-3793; Martine's extention is 497. The number for the store in Bay Plaza is 718-320-1141.

Next week will be one full year since Sleepy's first took $150 from a senior citizen and then failed to provide the product purchased in a timely manner. All that is wanted at this point is a refund of the deposit money. Everyone my mother in law has spoken to at Sleepy's is in full agreement that she is entitled to this refund, and yet no one ever actually sends the check.

This report was posted on Ripoff Report on 08/27/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sleepys/Bronx-New-York-10475/Sleepys-of-Bay-Plaza-Bronx-NY-fails-to-refund-deposit-after-failing-to-deliver-product-i-3071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Sleepy's

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
devoted