- Report: #739807
Report - Rebuttal - Arbitrate
Complaint Review: Sleepys
SleepysRoute 1, New Brunswick, New Jersey New Brunswick, New Jersey United States of America
Sleepys Returns Policy New Brunswick, New Jersey
*UPDATE Employee: Here to assist
*Author of original report: The cost of my purchase for Simmons Comfortpedic Luxury Plush memory foam mattress
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I first purchased Simmons Comfortpedic Plush mattress on May 30, but upgraded to Luxury Plush on June 5. To the realization, I am not satisfied with this mattress due to my lower back pain. I went to Sleepys on RT 1 in New Brunswick, NJ where I originally purchased from and asked for mattress return. The salesperson told me that he can not do anything, but suggested to contact Sleepys regarding to mattress return.
I did call Sleepys this morning and found out the mattress can not be returned due to the silly policy. O Of course, I was upset. I have no choice, I have to sell it on craiglist.org and Ebay. I am even willing to negotiable the price with anyone who interested in purchasing this mattress.
I really wish Sleepys changes its policy, so customers like me would be satisfied with either exchanges or returns whichever they wish.
I am stuck with this mattress because I was told I can not return this mattress. Obviously, I am getting ripped off by Sleepys.
This report was posted on Ripoff Report on 06/12/2011 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sleepys/New-Brunswick-New-Jersey-/Sleepys-Returns-Policy-New-Brunswick-New-Jersey-739807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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