Slim 4 Life Refund Refusal Lewisville, Texas

I went in to hear their sales pitch about a special promotion and signed up for the weight loss program and 1 year of support.  I scheduled my class to get the nutritional information and program details for the next day.  However, when I arrived for my class the sales rep said they couldn't do it that day and I would need to reschedule.

I could not reschedule for anytime soon, so I asked for a refund of my $586. The sales rep became very rude and they refused to refund my money even though I did not get any program information from them.  I have filed multiple complaints, but they still refuse to give me a refund because I signed a contract - although I don't remember that being on the contract. 

I have received nothing from this company but a 20 min sales pitch and they are trying to keep over $500!  I later learned that they have an F rating with the Better Business Bureau and have multiple other bad reviews.  Wish I had looked that up before - hoping to help others avoid the same mistake.  Very bad customer service and quite the scam.