Sling Broadband LLC. Providing Fales information on marketing and false service level agreements. Hollywood Florida

Hello,

We have had roughly the same issues of downtime with equipment failure / issues that kept us in trouble for a good deal of time. We are paying for a specific amount of bandwidth and went for roughly 3 weeks over the holidays without getting the bandwidth we were paying for (our upload bandwidth was roughly 1/10th of what we were paying for). Tech support was out occasionally, but they were slow to come out and fix the problem. Also, the long amount of time that they took in fixing our problem caused us to lose a good deal of money due to the failure of their company to address the problem swiftly... Even worse, no refund was offered for the time in which the service was unsatisfactory, nor were any fees waived for future service (which would have been a nice sign of good faith).

We have also have repeated issues with downtime and recently unsatisfactory connections with bad hiccuping and interesting packet loss problems.

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Sir, your information is riddled of false loosely stitched facts and you should learn to research before posting false slander that affects the hard work of small business owners. Sling broadband is a company with principals, ethics and a great reputation for providing a level of service second to none. So here are the facts,

1. Sling Broadband is the largest wimax ISP in the S.E United States. The company currently covers hundreds of square miles of both "Uni 5.3-5.8ghz" 802.16 "wimax" and "3.65ghz 802.16 wimax". and as you have posted in that great link to the FCC, they do in fact have an active national license to utilize the 3.65GHZ spectrum. (as seen below)

http://wireless2.fcc.gov/UlsApp/UlsSearch/license.jsp?licKey=3034577

2. In the history of what is sling broadband we have NEVER EVER EVER had a customer down for such an exuberant amount of time. We pride our selves in building redundancy into everything within our network. From power to bandwidth and even backend systems.

3. Sling Broadband is the official ISP for said municipalities and a simple search on muniwireless or even a phone call to said cities will in fact accredit this organization in there excellence within the municipal arena.

4. Sling Broadband's "bandwidth" partners on there website are organizations which they re-sell. Sling broadband has partnered with these organizations to serve those customers that require specific carriers and use the sling network as a last mile!

5. Sling Broadband is a subsidiary of BIZNESSHOSTING you animal! a simple search on sunbiz on there corporate profile would of shown there managing members which are the same PEOPLE.

THE POSTER ABOVE IS BLATANTLY SLANDERING A GOOD ORGANIZATION WITH A GREAT SERVICE AND THE WEB MASTERS SHOULD REMOVE THIS POST BEFORE THEY HURT THIS COMPANIES IMPECCABLE REPUTATION.