• Report: #424806

Complaint Review: Sling Broadband LLC.

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  • Submitted: Mon, February 16, 2009
  • Updated: Mon, January 31, 2011

  • Reported By:Hollywood Florida
Sling Broadband LLC.
slingbroadband.com Nationwide U.S.A.

Sling Broadband LLC. Providing Fales information on marketing and false service level agreements. Hollywood Florida

*Consumer Comment: Some agreement with the above

*UPDATE Employee: order to properly merge and articulate these core assets

*UPDATE Employee: Bill you are either our competition or a disgruntled employee

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Is a company that claims to the Largest WImax provider in the south east area of florida. FCC information in regards false statements provided on there website and marketing information.

http://wireless2.fcc.gov/UlsApp/UlsSearch/license.jsp?licKey=3034577

Are they a true a wimax provider no. They are using uni-band equipment on 5.3ghz - 5.8ghz when they claim they are using TRUE wimax on all there clients.

They are unable to match there SLA to which they state.

One company was without service for over 36 hours for equipment failure.

Next they are providing false clientele information on their website. Such as the city of Miami and the city of Hollywood for company gain.

Next Bandwidth providers.

Lets take a look there partners:

http://www.slingbroadband.com/partners.html

Lets see if they have a direct bgp session for all of those providers.

Provided from http://www.fixedorbit.com/AS/33/AS33724.htm

Information for AS33724
BIZNESSHOSTING / Biznesshosting, Inc. (website: www.volico.com)
An average of 2.62 networks traversed to the Internet.
Control of approx 4,080 IP addresses (0.00%) in 16 groups
Issuer of approx 0 IP addresses (0.00%)
3 peers total (0.00%) (0 leaves)

Peers
Neighbors
ASN Name
174 COGENT-PSI-1
3356 LEVEL3
40129 FREEDOMHEALTH

Seems as if they are not even a true provider just a reseller of bandwidth provided form volico or biznesshosting.

More lies and lies.

Bill
Hollywood, Florida
U.S.A.

This report was posted on Ripoff Report on 02/16/2009 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sling-Broadband-LLC/nationwide/Sling-Broadband-LLC-Providing-Fales-information-on-marketing-and-false-service-level-agre-424806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Some agreement with the above

AUTHOR: nothingxs - (United States of America)

Hello,

We have had roughly the same issues of downtime with equipment failure / issues that kept us in trouble for a good deal of time. We are paying for a specific amount of bandwidth and went for roughly 3 weeks over the holidays without getting the bandwidth we were paying for (our upload bandwidth was roughly 1/10th of what we were paying for). Tech support was out occasionally, but they were slow to come out and fix the problem. Also, the long amount of time that they took in fixing our problem caused us to lose a good deal of money due to the failure of their company to address the problem swiftly... Even worse, no refund was offered for the time in which the service was unsatisfactory, nor were any fees waived for future service (which would have been a nice sign of good faith).

We have also have repeated issues with downtime and recently unsatisfactory connections with bad hiccuping and interesting packet loss problems.

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#2 UPDATE Employee

order to properly merge and articulate these core assets

AUTHOR: Personaboveliar - (U.S.A.)

Perhaps a re-engineering of your current world view will re-energize your online nomenclature to enable a new holistic interactive enterprise internet communication solution.

Upscaling the resurgent networking exchange solutions, achieving a breakaway systemic electronic data interchange system synchronization, thereby exploiting technical environments for mission critical broad based capacity constrained systems.

Fundamentally transforming well designed actionable information whose semantic content is virtually null.

To more fully clarify the current exchange, a few aggregate issues will require addressing to facilitate this distributed communication venue.

In integrating non-aligned structures into existing legacy systems, a holistic gateway blueprint is a backward compatible packaging tangible of immeasurable strategic value in right-sizing conceptual frameworks when thinking outside the box.

This being said, the ownership issues inherent in dominant thematic implementations cannot be understated vis-a vis document distribution on a real operating system consisting primarily of elements regarded as outdated and therefore impelling as a integrated out sourcing avenue to facilitate multi-level name value pairing in static components.

In order to properly merge and articulate these core assets, an acquisition statement outlining the information architecture, leading to a racheting up of convergence across the organic platform is an opportunity without precedent in current applicability transactional modeling.

Implementing these goals requires a careful examination to encompass an increasing complex out sourcing disbursement to ensure the extant parameters are not exceeded while focusing on infrastructure cohesion.

Dynamic demand forecasting indicates that a mainstream approach may establish a basis for leading-edge information processing to insure the diversity of granularity in encompassing expansion of content provided within the multimedia framework under examination.

Empowerment in information design literacy demands the immediate and complete disregard of the entire contents of this cyberspace communication.
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#3 UPDATE Employee

Bill you are either our competition or a disgruntled employee

AUTHOR: Personaboveliar - (U.S.A.)

Sir, your information is riddled of false loosely stitched facts and you should learn to research before posting false slander that affects the hard work of small business owners. Sling broadband is a company with principals, ethics and a great reputation for providing a level of service second to none. So here are the facts,

1. Sling Broadband is the largest wimax ISP in the S.E United States. The company currently covers hundreds of square miles of both "Uni 5.3-5.8ghz" 802.16 "wimax" and "3.65ghz 802.16 wimax". and as you have posted in that great link to the FCC, they do in fact have an active national license to utilize the 3.65GHZ spectrum. (as seen below)

http://wireless2.fcc.gov/UlsApp/UlsSearch/license.jsp?licKey=3034577

2. In the history of what is sling broadband we have NEVER EVER EVER had a customer down for such an exuberant amount of time. We pride our selves in building redundancy into everything within our network. From power to bandwidth and even backend systems.

3. Sling Broadband is the official ISP for said municipalities and a simple search on muniwireless or even a phone call to said cities will in fact accredit this organization in there excellence within the municipal arena.

4. Sling Broadband's "bandwidth" partners on there website are organizations which they re-sell. Sling broadband has partnered with these organizations to serve those customers that require specific carriers and use the sling network as a last mile!

5. Sling Broadband is a subsidiary of BIZNESSHOSTING you animal! a simple search on sunbiz on there corporate profile would of shown there managing members which are the same PEOPLE.

THE POSTER ABOVE IS BLATANTLY SLANDERING A GOOD ORGANIZATION WITH A GREAT SERVICE AND THE WEB MASTERS SHOULD REMOVE THIS POST BEFORE THEY HURT THIS COMPANIES IMPECCABLE REPUTATION.
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