- Report: #372868
Report - Rebuttal - Arbitrate
Complaint Review: Slomin's
Slomin's125 Lauman Lane , New York U.S.A.
Slomin's WHEN OIL PRICES INCREASED SLOMIN'S TOOK ADVANTAGE OF ME 125 Lauman Lane New York
*Consumer Comment: Slomins is fraud
*Consumer Suggestion: I TOO AM A VICTIM OF SLOMIN'S PRICE GOUGING
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When the oil prices went up about 7 months ago, we received a letter in the mail that we were not purchasing enough oil all of a sudden and that they would not be able to continue the contract. I then received another letter asking me to pay over $300.00 for early contract release!!
When my husband called after explaining the situation 4 times and that it was not our choice to end the contract, they did credit that late charge. I then tried to make my online payment to Slomin's as I did monthly to pay for the oil tank and was not able to.
I then received a phone call from a very rude collection person at Slomin's and she asked me when I was going to pay the balance of the oil tank in full. Since, they broke the oil contract I was suddenly expected to pay for the tank in full! I told her that was very unfair and that I had signed a different contract for the tank and it said nothing to back up what she was saying.
A few weeks later, I received a call from Alliance Collection as they had forwarded the balance of the oil tank to collection. Before this I sent a letter via Slomin's website to a Manager to complain about the situation as well as the rude individual who had called me.
I never received any correpsondance back from them.
They sent me to collection for a little over 500.00. I explained to the collection agent the problem and she stated that was unfair, but would I make the payments to the collection agency?! I told her no, I was not late on my payments and I would mail them directly to Slomin's.
In the meantime I am to send her a letter and copy of the contract.
I think Slomin's was very unfair as well as unprofessional. The original salesperson then had the nerve to call and ask me if I was still interested in an alarm!!! I could surely use the help in finding where I stand at this point, if I could have paid in FULL at the time I would have.
holbrook, New York
This report was posted on Ripoff Report on 09/14/2008 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Slomins/New-York-11801/Slomins-WHEN-OIL-PRICES-INCREASED-SLOMINS-TOOK-ADVANTAGE-OF-ME-125-Lauman-Lane-New-York-372868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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