- Report: #720239
Report - Rebuttal - Arbitrate
Complaint Review: Smart Credit
Smart CreditInternet United States of America
Smart Credit Easy Pay and Save Never paid my mortgage payment after holding 2 months worth of payments. When I called they said their site was down. Internet
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They recommended several steps to take to improve my credit score. Unfortunately, my lenders replied that nothing could change those marks on my credit report. Also, Smart Credit gives you a Bogus credit score--it is not the same as the 3 reporting companies who mortgage lenders, etc go to when pulling your credit report.
They also recommended using an Easy Pay system for mortgage payments. I have several properties and used this for 2 of them. For the last 2 months they have collected 4 payments and have not paid my one mortgage--so essentially I have paid for 3 months now (I had to pay a late charge and my mortgage in arrears) and Easy Pay has 2 of my payments. When I made my 7 th phone call regarding this, their reply was that the database was currently down--of course!!!
Do not use this system--it is totally bogus!!!
This report was posted on Ripoff Report on 04/21/2011 07:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Credit/internet/Smart-Credit-Easy-Pay-and-Save-Never-paid-my-mortgage-payment-after-holding-2-months-wort-720239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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