- Report: #1036044
Report - Rebuttal - Arbitrate
Complaint Review: Smart One Energy
Smart One EnergySmart One Energy 4 Rosmel Dr., Suite 102 Monsey Ne Monsey, New York United States of America
Smart One Energy This Company Illegally Slams Monsey, New York
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This company is based out of New York but clearly their staffing their cold callers from India and instructing them to speak very quickly. Normally, I find the customer service in India uses well-modulated speakers and they are always very polite. These people are neither. When I called their customer service and got "Jason Smith" with a strong Hindi accent, I asked him if that was his real name. He got very unfriendly to which I told him in Hindi that he was telling "jhoot," -a lie. Anyway, this company clearly has a criminal mission in mind if they train Indians to be rude in order to get customers. Don't have anything to do with them and if you do have such an encounter, please contact your state utilities commission and put them out of business. I am all for competition, but this kind of illegal, unregulated ripoff stuff needs to be stopped.
This report was posted on Ripoff Report on 03/19/2013 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-One-Energy/Monsey-New-York-/Smart-One-Energy-This-Company-Illegally-Slams-Monsey-New-York-1036044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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