- Report: #409206
Report - Rebuttal - Arbitrate
Complaint Review: Smart Savings Center
Smart Savings Centersmartsavingscenter.com Boca Raton, Florida U.S.A.
Smart Savings Center Fraudulent Charges on cancelled order - Boca Raton Florida
I told them the book order was cancelled but they said the membership is different and I had 7 days to cancel. I told them i didn't get any e-mails regarding this membership or a warning before the 7 days of a renewal. Aren't companies supposed to warn you of a renewal and have to get your approval?? Most magazine subscriptions do this.
I was offered a 2 month refund out of the 3 they charged but I told them I want a full refund and would not accept anything less. I was told they would file a report and would be contacted in 2 days re: my request. In the meantime I called my credit card company and filed a dispute on fraudulent charges. I will update this report in 2 days after I hear from them.
- Does anyone know of a law that requires online or companies to get an approval from subscribers before they renew? I thought I read something about that one time. That clients are supposed to give approval for any renewal specially on 7 or 30 day trials like this.
Redondo Beach, California
This report was posted on Ripoff Report on 01/07/2009 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Savings-Center/Boca-Raton-Florida-33481-0365/Smart-Savings-Center-Fraudulent-Charges-on-cancelled-order-Boca-Raton-Florida-409206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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