- Report: #219596
Report - Rebuttal - Arbitrate
Complaint Review: Smart Style
Smart StyleBen White Blvd Austin Texas Austin, Texas U.S.A.
Smart Style - Regis Corp Smart Style Sux Austin Texas
*Consumer Comment: So Cut your Own hair and $ave
*UPDATE EX-employee responds: MAGICUTS IS THE SAME CRAP AS ALL REGIS CORP SALON'S
*Consumer Suggestion: Don't let the bad apple spoil the whole bunch
*Consumer Comment: That's what ya get ...
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Nobody was in the store. I waited for 10 minutes, left then came back ten minutes later and waited another 5 for the girl to come back in.
She could not find her #3 clipper was searching all around the store to located what she needed to do her job. I started to walk out, I had that "feeling'. I should have listened to my gut, she ended up making a mark in the side of my head with the clippers.
She never told me about it, and when I questioned it, she said that she would have to go shorter to fix it.
I asked to have another person finished my hair, she replied that no other employee was there. It was then that I looked in her eyes, her pupils were the size if oreo's. She was higher than a kite.
I called customer service, the 1-800-877- number and spoke with Erin, she is in New Jesery I think. I asked that a district manager call me. It's been a month now, and nothing. Erin has even failed to return my calls.
Customer service sux. I tell everyone who will listen about this experience, not to ever go to Smart Style a division of Regis Corp.
They failed to resolve the problem and the stylist is still working at the salon.
Don't go to Regis -- Smart Style
This report was posted on Ripoff Report on 11/08/2006 10:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Style/Austin-Texas/Smart-Style-Regis-Corp-Smart-Style-Sux-Austin-Texas-219596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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