• Report: #921774

Complaint Review: Smart Travel & Incentives Inc

  • Submitted: Thu, August 02, 2012
  • Updated: Thu, August 16, 2012

  • Reported By: Tim — Tucson Arizona United States of America
Smart Travel & Incentives Inc
801 International Parkway 5th Floor Lake Mary, Florida United States of America

Smart Travel & Incentives Inc RIP OFF / SCAM Lake Mary, Florida

*UPDATE Employee: $174.00 Refund

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I can't believe I fell for this.  What a scam.  Even if this was a legitimate company, which it is not, all the rules and conditions make it almost impossible to use.  You cannot reach anybody by phone.  It seemed so legitimate at the time.  $175 rip-off.  I should have done more home work.  It wasn't that much money and it was called a "refundable deposit"  so I sent in my money.  I am not done with this yet.  If I have to spend $500 to re-coup my $175 I will.

This report was posted on Ripoff Report on 08/02/2012 09:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Travel-Incentives-Inc/Lake-Mary-Florida-32746/Smart-Travel-Incentives-Inc-RIP-OFF-SCAM-Lake-Mary-Florida-921774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

$174.00 Refund

AUTHOR: Smart Travel - (United States of America)

 
Dear Tim,

I am sorry that you have had a difficult time getting through to us. Our phone lines can be very busy. You can also email customerservice@travelsmartincentives.com for any questions you may have or an update on your file. If you wish to cancel your travel plans with us and receive a refund of your deposit , you just need to send a letter in stating so. Refunds take 3-4 weeks to process from the date we receive your letter.

Kara Gallagher
Manager
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