- Report: #834784
Report - Rebuttal - Arbitrate
Complaint Review: Smart Travel & Incentives, Inc.
Smart Travel & Incentives, Inc.801 International Parkway 5th floor Lake Mary,, Florida United States of America
Smart Travel & Incentives, Inc. misrepresentation, Lake Mary,, Florida
*UPDATE Employee: Correction of an oversight
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I called Smart Travel and was told that if I had listed my name as the primary that I would indeed be allowed to travel with someone else but that since I had put my husbands name first, changes were not possible. I have copies of the forms that I sent in and there is absolutely no mention anywhere that one of the names is PRIMARY! I pointed this out to the lady on the phone and was told that she couldn't do anything about it.
This is a big rip-off company who will always come up with some nit-picky reason to not honor their promises.
This report was posted on Ripoff Report on 02/06/2012 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Travel-Incentives-Inc/Lake-Mary-Florida-32746/Smart-Travel-Incentives-Inc-misrepresentation-Lake-Mary-Florida-834784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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