• Report: #958569

Complaint Review: Smart Travel & Incentives

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  • Submitted: Mon, October 22, 2012
  • Updated: Mon, October 29, 2012

  • Reported By: Dr. June — Las Vegas Nevada United States of America
Smart Travel & Incentives
801 International Parkway, 5th floor Lake Mary, Florida United States of America

Smart Travel & Incentives GEO Holiday Tavel offered me a "FREE VACATION" 4 attending seminar/send Smart Travel & Incentives $100... Lake Mary, Florida

*UPDATE Employee: Missing Check

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GEO Holiday Travel sent me a birthday card which stated that I would have a free vacation for 2, including airfare and hotel accomodations within the Continental USA.  First I had to attend a time share seminar. I did not have to purchase a time share. I did what they required. they gave me a voucher to send to Smart Travel & Incentives which stated I had to send them the voucher, within 21 days of the date of the seminar, with a cashier's check for $100.00, and it had to be sent via Certified mail.  I did all of this. but they sent me a letter saying I had not sent the deposit. however, my deposit check was stapled to their letter.  I called CEO to complain. and they said they "had no control over Smart Travel & Incentives". and that it was "too bad." I was lucky to get my casier's check back. but I wasted 3 hours at the seminar for something promised to me by GEO Holiday Travel. 

This report was posted on Ripoff Report on 10/22/2012 08:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Travel-Incentives/Lake-Mary-Florida-32746/Smart-Travel-Incentives-GEO-Holiday-Tavel-offered-me-a-FREE-VACATION-4-attending-semi-958569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Missing Check

AUTHOR: Smart Travel - (United States of America)

Dear Dr. June,

I cannot find a file to match the info you provided on here. I am more than happy to help you if you would like to email me at kara@travelsmartincentives.com. Once I have more info I can access your file and see what happened. If it was a mistake on our part than I am more then happy to correct it and activate your voucher for you. I look forward to hearing from you.

Regards,
Kara Gallagher
General Manager

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