- Report: #904164
Complaint Review: Smart Travel Incentives
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| Smart Travel Incentives 801 International Pkwy
Lake Mary, Florida United States of America |
|
Smart Travel Incentives Sham promise of free airfare and car rental Lake Mary, Florida
*Consumer Comment: Usually no one claims this travel is free
*UPDATE Employee: Discounted Travel
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With the promise of vouchers for "free" airfare for 2 to anywhere in the continental United States, a 2 night hotel stay and 3 day car rental with only a $50/person fee, I attended a 90 minute sales pitch for Global Exchange Vacation Club. I had the same experience as others- more fees required, and so many fine print requirements and hoops to jump through. It was a total SHAM. Do not deal with either one of these companies. I'm just grateful I only wasted a couple hours of my time.
This report was posted on Ripoff Report on 06/28/2012 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Travel-Incentives/Lake-Mary-Florida-32746/Smart-Travel-Incentives-Sham-promise-of-free-airfare-and-car-rental-Lake-Mary-Florida-904164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Usually no one claims this travel is free
AUTHOR: Pete - (United States of America)
SUBMITTED: Saturday, September 01, 2012
One caution, the BBB gives them a C- , but at least they are on the BBB, while other similar companies are totally unknown. I'm going in with my eyes wide open.
#2 UPDATE Employee
Discounted Travel
AUTHOR: Smart Travel - (United States of America)
SUBMITTED: Tuesday, August 28, 2012
I am sorry you were disappointed with our travel voucher. We try to make the terms and conditions as clear and simple as possible. I understand there is quite a bit of them but we do have to try and cover all scenarios upfront so that you understand what you are required to do/receive, and how/what we will provide. Our vouchers are not for free travel and do no state they are anywhere on them. We offer discounted travel to our customers at an average savings of 40% - 60% of rack rates. Smart Travel is not a scam and we travel many customers on a daily basis. I am sorry you chose not to activate our voucher so that we could have traveled you too.
Regards,
Kara Gallagher
Manager
