• Report: #443216

Complaint Review: SmartSavings - DiscountBookSales

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  • Submitted: Mon, April 13, 2009
  • Updated: Tue, April 14, 2009

  • Reported By:Boise Idaho
SmartSavings - DiscountBookSales
PO Box 810365 Boca Raton, Florida U.S.A.

SmartSavings - DiscountBookSales credit card fraud, unauthorized charges Boca Raton Florida

*Author of original report: Smart Savings Center - Discount Book Sales.com credit card fraud, unauthorized charges Boca Raton Florida

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I ordered a book from Discount Book Sales for $4.33 on March 1st. On my Credit card statement for balance due May 1st there were 2 separate charges for 29.95 from DBS and 3 separate charges for $1 from variations of Smart Savings Center.

I called the number on the statement and the DBS operator told me that they had "enrolled me in a membership" when I ordered the book. She further stated that she would be happy to cancel my "membership" but would not refund any of the unauthorized charges. I was unable to make contact on the Smart Savings Center numbers.

Like others have reported here, I had to cancel my Credit Card.

I filed a complaint with the Florida Attorney General's Office (((link redacted))). Under "consumer protection -> file a complaint"

Inidaho
Boise, Idaho
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 04/13/2009 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/SmartSavings-DiscountBookSales/Boca-Raton-Florida-33481-0365/SmartSavings-DiscountBookSales-credit-card-fraud-unauthorized-charges-Boca-Raton-Florid-443216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Smart Savings Center - Discount Book Sales.com credit card fraud, unauthorized charges Boca Raton Florida

AUTHOR: Inidaho - (U.S.A.)

I ordered a book from Discount Book Sales for $4.33 on March 1st. On my Credit card statement for balance due May 1st there were 2 separate charges for 29.95 from DBS and 3 separate charges for $1 from variations of Smart Savings Center. I called the number on the statement and the DBS operator told me that they had "enrolled me in a membership" when I ordered the book. She further stated that she would be happy to cancel my "membership" but would not refund any of the unauthorized charges. I was unable to make contact on the Smart Savings Center numbers. Like others have reported here, I had to cancel my Credit Card. I filed a complaint with the Florida Attorney General's Office. Under "consumer protection -> file a complaint" Inidaho Boise, Idaho
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