- Report: #482346
Report - Rebuttal - Arbitrate
Complaint Review: SmartSavingsCenter.com - HotBookSale.com
SmartSavingsCenter.com - HotBookSale.comp.o. box 810365 Boca Raton, Florida United States of America
SmartSavingsCenter.com - HotBookSale.com Fraudulent charges Lebanon, Tennessee
This story is about-------Walter ****, Boca Raton, FL 33431
On June 15, 2009 I ordered a book from hotbooksale.com. When the order didn't add up, I canceled and re-ordered, again the figures didn't add up, so I canceled again. About a week later, even though I had e-mails confirming the cancel order, I received the bookm then I had to turn around and pay almost $5.00 to ship it backl.
When I got my next bank statement, there was a charge of $19.95 from Smart Savings Center.com. When I called the number on the statement, the lady told me that this was a membership fee. A membership fee from what??
It had all started with hotbooksale.com. even the invoice that I got with the book had hotbooksale.com and also SmartSavingsCenter.com on the top of the page.
How can the company do this??
This report was posted on Ripoff Report on 08/19/2009 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/SmartSavingsCentercom-HotBookSalecom/Boca-Raton-Florida-33481-0365/SmartSavingsCentercom-HotBookSalecom-Fraudulent-charges-Lebanon-Tennessee-482346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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