• Report: #521947

Complaint Review: SmartStyle - Regis Corporation

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  • Submitted: Tue, November 10, 2009
  • Updated: Tue, May 20, 2014

  • Reported By: smartstyle mistreats people — usa Rhode Island United States of America
SmartStyle - Regis Corporation
providence, Rhode Island United States of America

SmartStyle - Regis Corporation smartstyle is a big co who treats imp & clients badley providence, Rhode Island

*UPDATE EX-employee responds: Class Action Lawsuit

*UPDATE EX-employee responds: WE NEED A CLASS ACTION LAWSUIT AGAINST REGIS

*UPDATE EX-employee responds: regis is a slave driving co.!

*Consumer Suggestion: quality of services rendered

*UPDATE EX-employee responds: I would also like to see a lawsuit started

*Consumer Comment: You were a manager?

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i was just like the others mistreated by smartstyle, they are one of the largest salons that have treated people as slaves i would not treat anything or anyone in this manner , they hire people with no exp. i was a mngr. at thir salon i could not beleve the people who wre above me that had no clue on rules. of scedualing hiring they onley were hierd because no one with any knoledge of salon ethic would work for smartstyle... the people they hire are right out of school with no training... one of the girls that was hired by them misused a product that maid a girls hair burn and fall out..this is not fair to people who pay to have services done. i wish there was an atterny reading these reports who would like to repersent us in this day and age no one should be treated this way. and also repersent consumers i worked 11hour days in the salon with no lunch break. i ask you what co treats people this way we had to keep quiet or we would loose our jobs unfortunatley the econemy is bad so smartstyle gets to treat people this way it's not human what they do to everyone. they maike up false documentation to do as they please i wish there was a lawyer who red this and asked all the people wo was mistreated to come forth they would make a fortune....there is so much more that people don't know about smartstyle..i totally agree on every other complaint that was field . so maney people have left the co. on stress it's not funny somone has to do somthing... this cant continue we worry about other countrys not treating people right this company is in the us we need put a stop to the abuse..  thank you 

This report was posted on Ripoff Report on 11/10/2009 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/SmartStyle-Regis-Corporation/providence-Rhode-Island-02904/SmartStyle-Regis-Corporation-smartstyle-is-a-big-co-who-treats-imp-clients-badley-pro-521947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE EX-employee responds

Class Action Lawsuit

AUTHOR: EmployeeClassAction - ()

If you are a former employee of this company and are serious about joining a class action lawsuit, please email: EmployeeClassAction@live.com This lawsuit is for former employees who did not receive correct pay for commission earned, holiday pay, sick.pay, denied breaks, forced to work while off the clock, denied promotions, or any other state or federal wage violations. Also, if you were wrongfully terminated for complaining about pay or harassed, please contact. When replying to email, state your name and what your title was (stylist, beauty advisor), the city and state where you were employed, which branch of the company you were employed, and your issue. Again, this is for former employees who are serious in pursuing this matter. Your info will be submitted to an attorney. EmployeeClassAction@live.com

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#2 UPDATE EX-employee responds

WE NEED A CLASS ACTION LAWSUIT AGAINST REGIS

AUTHOR: AFTERLIFE - (USA)

I  worked 3 years for Regis, needed some fast cash and busted my ass. In my opinion Regis breaks every law they can and they continue to get away with it.  I've contacted the EEOC( that agency is a joke)re: age discrimination, OSHA re: no MSDS books or training on personal protection, or hazardous carcinogens in the chemicals that we are in contact with constantly and applying to the publics heads with no warning or knowledge made available to the stylists.  They Continue to rape the public and the Profession.  I've been licensed  30 yrs and I'm glad my career is not just starting  because I'd pop a vein if I had to work with some of the IDIOTS running REGIS CO>  Be Careful l What You Put OUT INTO THE UNIVERSE.  It is simple GREED running this company.   A UNION would protect whats left of this Profession in FL and stop companies like REGIS running sweatshops with no regard for the employee or the public   TRY CONTACTING REGIS HUMAN RESOURCES!!!   THATS A TOTAL JOKE, BUT IT IS REALLY A CRYING SHAME, THIS COMPANY EMPLOYEES SO MANY PROFESSIONALS AND TREATS US LIKE SLAVES.......

I say BOYCOTT REGIS AND EDUCATE THE PUBLIC ON THEIR PRACTICES.  APPARENTLY LAWS ARE MADE TO BE BROKEN, IN MY OPINION REGIS IS DOING A FINE JOB BREAKING EVERY LAW FROM LABOR LAWS TO PROFESSIONAL REGULATIONS - HOW THE HELL DO THEY GET AWAY WITH IT?   $$$$$$  GOOD NEWS IS THAT THEIR NUMBERS ARE DOWN!!!!        PERHAPS THE PUBLIC IS WAKING UP.

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#3 UPDATE EX-employee responds

regis is a slave driving co.!

AUTHOR: Michael - (U.S.A.)

  ive worked for several smartstyle locations. they treat stylists like crap! you have to practically kill yourself to get even the 40% commission. they stopped giving retail commission unless you do the service commission! constantly have to stop doing clients to cash out products and answer the phone. they are too cheap to hire a receptionist. i have since left the career. i didnt go to school,get licensed to make minimum wage as thats all they guarantee for working there! ive worked for 2 other regis owned places. same abuse of employees!
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#4 Consumer Suggestion

quality of services rendered

AUTHOR: Debbie - (U.S.A.)

Good grief! I hope you do hair better than you spell. No wonder you get treated like s**t.
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#5 UPDATE EX-employee responds

I would also like to see a lawsuit started

AUTHOR: professional stylists - (United States of America)

Many employees of this company are mistreated. One thing I learned is to keep a notebook and document everything that happens. I got to where I trusted my Supervisor at one point and threw mine away. I regret doing so.

I no longer work for them and it is sad. The idea of the how the company should run is a good concept. It is a great environment to work in with wonderful prizes and incentives. As long as the the salon is fully staffed and it is turning out the numbers that they want. But, if you are short staffed or if the numbers start to drop the manager bares the blunt of all the pressure.

The salons are expected to be open no matter what because if they are not it breaks the contract with Walmart. Many think Walmart owns these salons but, they do not they are owned by Regis Corporation.

I was treated horribly by my supervisor for over two years. They micro manage the salons. Managers are not allowed to manage they are puppets.

I understand what you were trying to say but, please don't bad mouth the stylists and managers as a whole. I am very good at what I do. I worked hard to get educated, professional staff into my salon. Not all Smartstyles are run as you described. I do believe US wide the staff is used and abused but, rest assured it is all within the laws of the individual states that you are working in or they make sure to cover their tracks well enough that it looks that way.

I tried to fight the not being paid for meetings, over time etc. only to find that it all falls under the guidelines of the state I live in.

One things that makes it very difficult is once you have made a middle management or upper management person mad with this company it is very hard to go to work in many of the other corporate salons because they (regis) own so many of them. They own Borics, Fiesta, Smart Style, Regis, Mia and Max, Master Cuts.....So when you quit or you are terminated the Supervisor turns in things to Regis main office. You have no control over what that record says and they make sure you don't leave on good terms, making it next to impossible to get a fair shake in another division of this company.

I could not continue to work under the stress and back stabbing that was going on in my area. However I find my self still wanting to defend the company as a whole because I truly feel the concept is good. It is the upper management that has gone asstray and the main office just can't seem to see it.

It is going to take a legit class action lawsuit to get their attention. I was denied a chance of advancement because I had a second job. This was confirmed to me by my supervisor, a regional and the ceo's assistant. Once that decision was made it was a dead end job for me and they knew that they had taken the wind from beneath my wings. I no longer looked at it as a career it was just a job and that did not make them happy.

Stand firm in your beliefs and your ethics. I left, I miss my salon and the company that I poured my soul into however I got my pride and self respect back!

 

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#6 Consumer Comment

You were a manager?

AUTHOR: Kim - (U.S.A.)

You were hired as a manager?  I find that very hard to believe.  I hope there is a lawyer reading the report too, maybe he can explain to the rest of what you were trying to say.
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