ED Magedson – Founder
Smithsonian InstitutionP. O. Box 37012 Washington, District of Columbia United States of America
Several years ago, I ordered some appointment books from Smithsonian, usng my credit card. I was pleased with the product and the price. The following year, I received another order from them, and the charged my creit card account, only this time the shipping charges were unreasonable. I called them, and they sent me a return label, and I returned the merchandise and my account was credited. At that time, I requested that I be removed from their lists. The assured me that they would.
The next year, I received more appointment books, with a request that I pay their outlandish charges. (My credit card is no longer in service) I called them again, and went through the return process, again requesting that I be removed from their list.
This year, I received more appointment books, and although I returned them, I am getting letters threatining to turn me over to a collection agency, and ruin my credit rating.
James Smithson would be appaled!
This report was posted on Ripoff Report on 01/20/2011 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Smithsonian-Institution/Washington-District-of-Columbia-20013/Smithsonian-Institution-Sends-out-threatining-letters-if-unordered-merchandise-is-not-pai-684696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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