• Report: #622271

Complaint Review: Smoke 51

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  • Submitted: Sun, July 11, 2010
  • Updated: Thu, July 21, 2011

  • Reported By: Debbie — Huntington station New York United States of America
Smoke 51
Internet United States of America

Smoke 51 Smoke anywhere How many more names does this company have and why do they need so many? Internet

*UPDATE Employee: Vapor Corp

*General Comment: Vapor-Corp

*UPDATE Employee: Smoke 51 is not a scam

*UPDATE Employee: Smoke 51 is not a scam

*Consumer Comment: Do yourself a favor!!!

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They began taking money from my bank account before I even recieved their product which was supposed to be a free 30 day trial. There was NOTHING FREE about their offer. They continued taking money from my account until I was forced to close my bank account!!! When I finally got a hold of them they gave me a RMA# to return the product. I returned it within 7 days of recieving it. BTW it took 45 days to recieve it from the date it was ordered. WELL THAT WAS IN 2009 AND I'M STILL WAITING FOR MY MONEY TO BE RETURNED!!! DAMN RIGHT I'M SHOUTING!!!! HAS ANYONE BEGUN A CLASS ACTION LAWSUIT YET???? OR ARE WE STILL ALLOWING THEM TO RIP PEOPLE OFF?    WORST COMPANY I HAVE EVER DEALT WITH...EVER!!!!


This report was posted on Ripoff Report on 07/11/2010 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smoke-51/internet/Smoke-51-Smoke-anywhere-How-many-more-names-does-this-company-have-and-why-do-they-need-so-622271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Vapor Corp

AUTHOR: RepEC51 - (United States of America)

We have a great product that thousands of people love. We offer a great product at a great price with a lifetime warranty so if your E-Cig ever has any problems we will replace it for you. 
Every large company in the world will have complaints. If you look up Bank of America or Chase bank on here you will see hundreds of complaints. Does that mean they are a scam? NO!!! It means that when you are dealing with thousands and thousands of people there will be some occasional people that are not happy with the service they received.
If you sign up for one of our trial offers and decide to cancel we will have no problem canceling your subscription. We are not a company that is out to take any persons money unjustly. The trial offer is a very good deal for those that read what they are signing up for. You get to try the product for 14 days in home for just the price of shipping and if you decide you do not want to keep it we will not charge you anything further.  If anybody has any questions or concerns they contact us at 888-766-5351 from 9am - 5pm eastern time, Monday - Friday and one of our customer service reps will be happy to help you.
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#2 General Comment

Vapor-Corp

AUTHOR: Mark baltimore - (U.S.A.)

VaporCorp is the parent and owns Fifty-One, Krave, EZ Smoker, Smoke Star and Green Puffer brands according to their own web site page
all of these companies have had complaints filed against them and through out the Vaper forum boards
extremely over priced junk and reoccurring inflated priced supplies, impossible to get them off your credit card after signing up, so called free trials with automatic reoccurring charges etc.
Vaporcorp is the scourge of the vaping cimmunity of electronic cigarettes praying on the lack of knowledge of noobs..
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#3 UPDATE Employee

Smoke 51 is not a scam

AUTHOR: RepEC51 - (United States of America)

If you returned your kit and you did not receive a refund you can call the customer service department at 888-766-5351 from 9am - 5pm eastern time, Monday - Friday and they will be happy to have a refund check sent out for you.
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#4 UPDATE Employee

Smoke 51 is not a scam

AUTHOR: RepEC51 - (United States of America)

The terms to the trial were clearly stated when you signed up for the offer. it was not described as a 30 day trial offer but a 14 day free trial offer. As with all trial offers once the trial period is over you are charged for the product. We are not here to scam anyone we are confident enough in our product to let people try it for a small price because we know most people after trying it will like it and want to keep it. We designed this offer so that everyone can afford to try the product before purchasing it. if you have returned the product and have not received a refund we will be happy to issue your refund. To have this taken care of please call our customer service department at 888-766-5351 from 9am - 5pm eastern time, Monday - Friday.
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#5 Consumer Comment

Do yourself a favor!!!

AUTHOR: smoke 51 are scammers - (United States of America)

First of all, whats up Huntington Station??? My husbands from there too :)
Besides the other links I left, everyone should read this article too. It talks about getting them arrested for criminal activity and seizing all their assets for restitution and obviously not letting them go on with their sales. Trust me I am their biggest nightmare right now. They are horrible vindictive people and I am not going to quit till I see them in jail and shut down. If everyone pulls together and files complaints with law enforcement agencies it only takes about 5 minutes and it is really worth so much!!! Dont you want to see them stop cheating people like us out of our money!!!  http://www.arizonacriminaldefenseblog.com/2009/7-frequently-asked-questions-about-criminal-seizure-and-asset-forfeiture/
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