May 16, 2011
I was recently charged for products I did not purchase on
On April 14,2011, I ordered an electronic cigarette from
www.smokefreely.com. I was billed appropriately for $7.95 with a single
currency International Assessment fee of $0.06 and my product was delivered
On April 28, 2011, my account was billed for $149.90 with a
single currency International Assessment fee of $1.20 without my consent
causing my account to be overdrawn costing me an additional $24.00 NSF Fee.
The same day, I was again fraudulently charged $1.20, again
causing a $24.00 NSF Fee.
On May 13, 2011, I was again fraudulently charged $69.90 with
a single currency International Assessment fee of $0.56
The charges show up on my statement as:
When I went back to the website I found that I could not log
in to the account that I had created. The site stated that the account had been
locked and to contact the administrator. When I refreshed the page, a statement
appeared that their product would no longer be sold in California. (I'm in California!)
I tried to call the company at 1-877-647-3735 at various
times of day. A recorded message stated that their office is currently closed
and to call back during normal business hours. After 12 attempts, I stopped trying.
I looked up the business address, 14301 N. 87th Street Suite
#106 Scottsdale, AZ 85260 on Google.com and found it to be the office of an
appraisal service. Upon further investigation, I found that they have been investigated by the Arizona Attorney General's office more than once and have 300+ complaints at the BBB.
I have cancelled my card to prevent any further fraud
I am out over $270 because of a misleading internet offer
If you need customer service call 1-877-647-3735
This charge will appear as Electriccig-8776473735 on
your billing statement.
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used this site in violation of these Rules and/or for any purpose that violates
any local, state, federal or law of other nations, including but not limited to
the posting of information that may violate third party rights, that may defame
a third party, that may be obscene or pornographic, that may harass or assault
others, that may violate hacking or other criminal regulations, etc. of its
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that the owner of this site may disclose your identity and contact information,
if requested by a government or law enforcement body or as a result of a
subpoena or other legal action, and the owner of this site shall not be liable
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This site reserves the right to revise these Site
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you are complying with the current version.
EU SFP Limited DBA Smoke Freely may revise these Terms of
Use at any time. By using this Site, you agree to be bound by any such revisions.
Accordingly, you should periodically visit this page to determine the current
superseded by expressly designated legal notices or terms located on particular
pages on this Site.
This is an international transaction as the Prado
Electronic Cigarette is available in many countries throughout the world.
YOUR bank may charge you a international transaction fee accordingly.
This type of surcharge is imposed by your own bank and EU SFP Limited DBA Smoke
Freely cannot refund this surcharge.
This charge will appear as Electriccig-8776473735 on
your billing statement.