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Report: #1100049

Complaint Review: Snap Fitness - Rogers Minnesota

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  • Reported By: Carol — Albertville Minnesota
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  • Snap Fitness Rogers, Minnesota USA

Snap Fitness Uncaring & Thieves Rogers Minnesota

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I have been a member at Snap Fitness of Rogers, Minnesota for 10 years.The owner or manager is a woman that is so uncaring and a thief!If I had an alternate fitness facility choice in my area, I would leave. Last year I asked if I could get a new electronic door card, since I have one that is 9 years old!!! Her response... unless it is broken, you need to pay for it.My card gets me in the door, but is very worn & frankly looks like crap.Apparently the owner is not too concerned about business image or customer service. How sad...Next, I pay dues from an account via credit card. My card had a recent expiration date... like any card does.I got a bill saying my card didn't go through and was charged an additional late fee. I let them know the new expiration date.The owner refuses to credit my account for this fee.She said owners aren't allowed to do that! REALLY???!!! This fitness center has absolutely no frills and is under very dissappoiting management!

This report was posted on Ripoff Report on 11/17/2013 08:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/snap-fitness/rogers-minnesota/snap-fitness-uncaring-thieves-rogers-minnesota-1100049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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