- Report: #980815
Report - Rebuttal - Arbitrate
Complaint Review: Sneakpeeq
Sneakpeeq Awful customer service, refusal to refund purchase, shotty products Internet
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I used this badge to purchase a necklace and purchased another with my own money. They used the entire $32 credit for a $24 necklace and I never received the difference. When I received these necklaces, they were also of VERY poor quality (poor soldering, cheap materials, etc.).
I have contacted customer service numerous times and have received one email telling me to refer to their return policy after I have demanded that they give me my money back. I am returning the necklaces, but I will probably never purchase anything from this company again, even with my credit. I'll just put this in the loss column. They have virtually non-existent customer service and sell mediocre, over-priced products that you have to wait an eternity to receive.
This report was posted on Ripoff Report on 12/11/2012 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sneakpeeq/internet/Sneakpeeq-Awful-customer-service-refusal-to-refund-purchase-shotty-products-Internet-980815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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