Sneaky Pete Holsters Poor Construction & Non-existent Customer Service Brookhaven New York

Recieved a Sneaky Pete Holster for my beretta Tom Cat for Christmas.  It was beautiful, but my hanndgun had to be jammed into the holster, distoring it.  I immediately emailed about my problem, and received a response to mail it back with a check for $6 for return shipping.  I did so, even though the thing was defective.  I tracked the package to delivery, and have sent three or four subsequent email, all with no response.  Terrible!!  The payment for this gift was made by credit card by my daughter or her husband, on-line.