• Report: #396331

Complaint Review: Snuggie

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  • Submitted: Sun, November 30, 2008
  • Updated: Mon, December 01, 2008

  • Reported By:Mankato Minnesota
Snuggie
P.O. Box 3179 Wallingford, Connecticut U.S.A.

Snuggie "www.freesnuggie.com" Fraudulent shipping charges, unable to ship, no contact info, address or email for contact Wallingford Connecticut

*Consumer Suggestion: Contact the domain owner.

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I placed an order for a snuggie blanket tonight. I was offered a second blanket "for free" which I accepted.

The cost for the merchandise was $ 19.95.

IN ADDITION to this, I was charged $ 14.95 for "P & H" AND $ 31.80 for shipping. $ 46.75 for shipping and handling!!! For two blankets! And not one warning or announcement of these charges BEFORE the order was complete and posted.

They are also not able to fill the order, actually. The 1-800 "customer service" automated answering machine announces that they can ship at the earliest in 4 weeks.

There is no physical address, no name, no email address, no telephone number. My "order confirmation" did not contain a single hint where or how to contact anyone at this "company". I don't even know how to take the order back!

Clearly a scam company and a fraudulent operation. I'm looking for legal advice or any hint how to proceed with this.

Claudia
Mankato, Minnesota
U.S.A.

This report was posted on Ripoff Report on 11/30/2008 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Snuggie/Wallingford-Connecticut-06494/Snuggie-wwwfreesnuggiecom-Fraudulent-shipping-charges-unable-to-ship-no-contact-info-396331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Contact the domain owner.

AUTHOR: Robert - (U.S.A.)

Digital Target Marketing is the domain owner. There is a link at the very bottom of the snuggie website that will take you to the webpage for Digital Target Marketing.

There is a "contact us" link that will take you to:

http://www.digitaltargetmarketing.com/contact.html

Good luck.
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