- Report: #1032866
Report - Rebuttal - Arbitrate
Complaint Review: Snuggie.com
Snuggie.comPO Box 3179 Wallingford, Connecticut U.S.A.
Snuggie.com I filled out order forms with information and credit card information. The order was immediately charged without any chance to view the completed order and make changes. I ordered two deals(buy one get one free) of snuggies supposedly at a cost per deal of $19.95 plus $7.95 shipping & handling. When the invoice appeared on the screen I had been billed for two snuggies at $19.95, two for $14.95 Wallingford Connecticut
*Consumer Suggestion: Do not use getsnuggies.com. Buy the Slanket at QVC.com. QVC has better reputation.
(Contact information was not evident on the web site. I had to call my credit card company to get the contact information. The customer service department is not open on weekends.)
The total invoice was as follows. 2 snuggies @ $19.95, 2 snuggies @ 14.95, shipping $63.60 for a total of $133.40. I replied to the email confirming my order. to cancel the order. After viewing another ripoff report, which stated that the company did not respond to any of that person's communications, I canceled my credit card in order to cancel the order and charges.
This was the first and last time I will order anything advertised on TV. It is a shame that unprincipled, disreputable companies ruin sales for reputable companies. I shall contact the Better Business Bureau in Wallingford, Ct. also.
Nebo, North Carolina
This report was posted on Ripoff Report on 12/06/2008 04:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Snuggiecom/Wallingford-Connecticut-06494/Snuggiecom-I-filled-out-order-forms-with-information-and-credit-card-information-The-or-1032866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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