SoCal Lighting Abusive and condescending cutomer support Northridge, California

If SoCal were not so difficult to deal with, this would be humorous. Rather than anyone continuously reading the complaints and SoCal's rambling responses, please go check them out with the BBB.

SoCal blatantly misrepresents the truth, never directly comments on the actual complaint(s), and is mailicious whenever they feel they can get away with it.

There is no point in my even attempting to address the oddity of Mr Mitchell's rebuttal.

hi you have two reports on your site about my company socal lighting one claims he didnt recieve his order in full he called us two months after he got it it was a very small order and when he called even though we ask that you must report missing or damaged items within 48 hours he waited 65 days we still recreatedthe shipment when we re did the order the box came to 9lbs per our certified ups scale if what he said was missing was not in the box it would have weighed only 4lbs in the world of shipping especially ups/fed ex that would be a huge difference so we have to determine that he had the material for over two months either lost or his contractor stole them or whatever but how can we replace or assume liability for such an accusation after that amount of time you need to make sure these rip off reports are truly a rip off also the other customer stripped the paint off the fixtures he bought which are hand made then didnt like the way they turned out and wanted to return them after he stripped the paint he said they were made from copper which they are and copper is the most expensive material there is in lighting where is the rip off thereplease remove these we did not rip off anybody we dont need to trust me thank you

The company has responded by posting my personal information here within ripoffreport.