- Report: #588112
Report - Rebuttal - Arbitrate
Complaint Review: SoCal Lighting
SoCal Lighting9349 Melvin Ave #1 Northridge, California United States of America
SoCal Lighting Abusive and condescending cutomer support Northridge, California
*Author of original report: Unable to understand rebuttal of SoCal
*REBUTTAL Owner of company: we never need to rip off anybody
*Author of original report: So Cal aka SoCal aka Sunrise invasion of provacy
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Three fixtures came with the wrong bulbs, they replaced them immediately, sadly, they found it necessary to couple the replacement with rude and condescending communication over the phone. I therefore opted to get off the phone and email them, the abusive communication continued.
Unresolved: Screw heads too large on some of the fixtures to allow proper installation and the copper tops. The installation looks bad with copper and brass tops. I would be willing to pay for ne tops just to get it over with, though I already paid a lot to strip the first 8 fixtures.
This report was posted on Ripoff Report on 03/31/2010 09:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/SoCal-Lighting/Northridge-California-91324/SoCal-Lighting-Abusive-and-condescending-cutomer-support-Northridge-California-588112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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