- Report: #588112
Report - Rebuttal - Arbitrate
Complaint Review: SoCal Lighting
SoCal Lighting9349 Melvin Ave #1 Northridge, California United States of America
SoCal Lighting Abusive and condescending cutomer support Northridge, California
*Author of original report: Unable to understand rebuttal of SoCal
*REBUTTAL Owner of company: we never need to rip off anybody
*Author of original report: So Cal aka SoCal aka Sunrise invasion of provacy
Three fixtures came with the wrong bulbs, they replaced them immediately, sadly, they found it necessary to couple the replacement with rude and condescending communication over the phone. I therefore opted to get off the phone and email them, the abusive communication continued.
Unresolved: Screw heads too large on some of the fixtures to allow proper installation and the copper tops. The installation looks bad with copper and brass tops. I would be willing to pay for ne tops just to get it over with, though I already paid a lot to strip the first 8 fixtures.
This report was posted on Ripoff Report on 03/31/2010 09:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/SoCal-Lighting/Northridge-California-91324/SoCal-Lighting-Abusive-and-condescending-cutomer-support-Northridge-California-588112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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