Soft Gold Real Transcom Support LTD hijacked my PC, reporting viruses that did not exist. Even after running two virus detection programs already available on my PC AND re-booting, the 'security alert' messages continued. Internet

Yesterday, December 27, 2009, I started receiving 'security alerts' on my PC which kept interrupting me.  Oddly enough, they originated from an icon on my bottom tool bar next to the icon for Windows updates.  I wondered whether these alerts were actually coming from Windows.  I ran two virus detection programs already installed on my PC AND re-booted.  But the 'security alerts' continued.  Stupidly, I relented and provided my VISA card to purchase the $49.95 license.  I should have recognized at that point something fishy because the site would ONLY accept Visa credit cards AND my first card was rejected --- not because of my entries or the status of the card itself.  To continue my stupidity, I entered a second card number.  My worries escalated when the Capital One fraud unit called and wondered whether the transaction was legitimate.  Thinking that this was the second card number I had provided, I said yes.  Only later did I realize that this was the FIRST credit card.  I phoned both Visa card providers and immediately changed to new account numbers and then carefully shredded both cards.  Today, I continue to email this outfit AND am trying to delete what I think is their download.  ACK -- one of them is locked out for me to access.  I'm calling in the Geek Squad to see whether they can help.