- Report: #440627
Report - Rebuttal - Arbitrate
Complaint Review: Software-Hq - Extreme Innovations
Software-Hq - Extreme InnovationsNorth Ridgeview, Ohio U.S.A.
Software-Hq - Extreme Innovations company that charged me $70.80 instead of the $12.00 as indicated in the pricing. North Ridgeview Ohio
Your refund statement states:
Software-HQ Satisfaction Guarantee
If you have any issues or concerns with your membership our tech support specialists are available 24 hours a day at Support@Software-hq.net . If you are still unsatisfied and wish to discontinue your membership please read our refund policy:
The amount charged to you is based on your membership selection and charged to the account of your choice, as a one time fee. Once you submit your order for processing, any products purchased are refundable (minus processing fee) within the first 7 days of your membership. All refund requests can be made via email to Support@Software-Hq.net. Any and all refunds will be subject to a $5.99 processing fee.
All unsubstantiated and/or fraudulent chargeback requests will be prosecuted and collected to the furthest extent of the law under the Fair Debt Collection Practices Act (FDCPA).
I have also contacted the "Support@Software-Hq.net leaving my messages, including the problems encountered, can't access WEB Page, etc and the response is that the person is suppose to leave a message explaining the problem and leave phone number. I have left so many messages (within the initial 7 days also) and as of this date have received no phone calls. I WANT MY $70.80 BECAUSE YOUR COMPANY IS A RIP-OFF. I AM ALSO COPYING THIS E-MAIL TO THE RIPP-OFF WEB PAGE. I contacted you within the 7 days that you indicated was the number of days I HAVE RECEIVED NO a refund. I want the $70.80 refunded immediately to my account. The software sites would not even allow me on the web page indicating dangerous and a probably virus. My refund information (you have the credit card info) is:
CC: BETTER BUSINESS BUREAU - OHIO
RIPP-OFF WEB PAGE
Winthrop Harbor, Illinois
This report was posted on Ripoff Report on 04/03/2009 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Software-Hq-Extreme-Innovations/North-Ridgeview-Ohio/Software-Hq-Extreme-Innovations-company-that-charged-me-7080-instead-of-the-1200-as-440627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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