- Report: #1079193
Report - Rebuttal - Arbitrate
Complaint Review: Software Pros
Software ProsInternet USA
Software Pros Complete Fraud and credit card ripoff! Internet
*Consumer Comment: SOFTWARE PROS RIP-OFF
*Author of original report: did not give my credit card out
*Consumer Comment: Which web site did you download from?
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I downloaded AVG Free on my laptop last week and today I see a charge for $96.96 from some "Software" co. I call the number and they say they are a company called "Software Pros". The phone number you call for this company gives you a recording and there is no human to talk to.
Ive emailed and left messages at Software Pro, several times, asking for a call back. Instead, I get an email stating I had 3 days to cancel and its passed that 3 days so tough luck. The email states its a cost for a membership and to allow access to AVG... Why would I or anyone else pay nearly $100 for a membership to an antivirus that costs only $37 after the 30 day trial?
I never received any correspondance from "Software Pro" about any purchase and I did not give anyone my credit card number. I did download AVG free and received a confirmation from AVG of my FREE trial offer at NO COST.
Whoever this "Software Pro" is, they steal your credit card and your money and you cant reach them, nor do you know what service they claim to be paid to do.
This report was posted on Ripoff Report on 08/26/2013 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Software-Pros/internet/Software-Pros-Complete-Fraud-and-credit-card-ripoff-Internet-1079193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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