- Report: #1135185
Report - Rebuttal - Arbitrate
Complaint Review: Software Pros
Software Pros Scam; Fraud Does not appear Internet
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Was trying to purchase Adobe Acrobat. The website looked like Adobe's website, but once I paid I was redirected to softwarepros.com. Automatically the end user is prompted to login and enter the "members" area. Once I logged in, I discovered that it was a scam as Adobe Acrobat was not available and anything else that was available was only on a free trial basis. Every program was extra money. Also, it says in the refund policy that if you login or download anything, you automatically forfeit your refund. How's that for a scam? Force the end user to login once they have paid and then claim that simply by logging in they can no longer request a refund. I sent an email to request a refund anyway. Oh yeah, I sent an email because this gem of a company lists no address or number where a live person can be reached. The number they have listed is automated responses ONLY. The return email I received outlined, of course, the fact that I had no right to a refund because I had logged in.
Why and how are companies still allowed to get away with this nonsense? This is Fraud.
This report was posted on Ripoff Report on 03/31/2014 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Software-Pros/internet/Software-Pros-Scam-Fraud-Does-not-appear-Internet-1135185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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