• Report: #399792

Complaint Review: Software-hq.net

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  • Submitted: Wed, December 10, 2008
  • Updated: Wed, December 10, 2008

  • Reported By:Loxahatchee Groves Florida
Software-hq.net
PO Box 39417 North Ridgeville, Ohio United States of America

Software-hq.net Bait & Switch North Ridgeville Ohio

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On August 23, 2008 I searched online for an upgrade to my Adobe Acrobat software. I own v6 and wanted to upgrade to v9 for the features I needed. SoftwareHQ.net was one of the companies that offered v9 so I downloaded it for the price they stated. When I opened the downloaded software, the features that I wanted in v9 were not there. They provided software but not the version that was advertisedor that I thought I was buying. I phoned them 1-800-784-3167 several times and all I would get is a recording.

After I received my credit card statement billing I emailed them at support@softwarehq.net about the problem. They refused to credit me or even replace the software with the correct one. In researching this company further I found numerous complaints at RipoffReport.com and (((Redacted))) regarding the same company. I have filed a complaint with the BBB of Ohio http://www.cleveland.bbb.org and with Ohio's Attorney General http://agcares.ag.state.oh.us.

Doreen Loxahatchee Groves, Florida

U.S.A.

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This report was posted on Ripoff Report on 12/10/2008 07:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Software-hqnet/North-Ridgeville-Ohio-44039/Software-hqnet-Bait-Switch-North-Ridgeville-Ohio-399792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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