- Report: #416767
Report - Rebuttal - Arbitrate
Complaint Review: Software-hq.net
Softwarefirstname.lastname@example.org Nationwide U.S.A.
Support@software-hq they are fraudulent in who they represent and what they offer. They draw you in while you think you are getting a software program for 3 years @ 39.95 or so ,only to find out that the download is only for evaluation use Internet
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So I downloaded to a page giving me an option of multiple downloads. Some were for different levels of photoshop and many others not related to photography.I downloaded to a program, only to find out that"Easy photo Editor" is only foe evaluation use, trail." and I have to register further.
Before doing so I contacted customer support only to find out that, I only paid for support , not a photoshop program which would cost me more.
I called my credit card company to try to stop any payment and was told that they billed me for 52.92! not the original 39.95
I feel that they fraudulently draw a person in, make you download to see more then you find out you need to pay more for an actual working program. I had no idea they were only a support website. That's all.
Please look into their practices, I have since see complaints against them and their way of doing business. Much the same as mine.
This report was posted on Ripoff Report on 01/27/2009 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Software-hqnet/nationwide/Supportsoftware-hq-they-are-fraudulent-in-who-they-represent-and-what-they-offer-They-dr-416767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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