- Report: #877185
Report - Rebuttal - Arbitrate
Complaint Review: SoftwarePros
SoftwareProsInternet United States of America
SoftwarePros Scam, Overcharge, No traceable contact address, e-mail address is "do not reply" Internet, Internet
*Author of original report: Further Information
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On February 28, 2012, I encountered this site while searching for a well known freeware application.
I fell for the come-on which promised support services as well as safe downloads and signed up for an intermediate service level.
I downloaded the desired package from their site, only to find that the copy they provided was corrupted and unusable. I downloaded it again with the same results.
I immediately requested cancellation of my contract with the understanding that there would be a charge for cancellation. (Red Flag!). My e-mail was returned as undeliverable. As soon as the charge, about twice what I expected, was posted to my account, I disputed the charge and informed Card Services of my attempt to cancel. My latest statement has an entry saying that the dispute has been settled and a charge for the full amount posted back to my account.
I hope that this report may save someone else from the same ripoff.
This report was posted on Ripoff Report on 05/02/2012 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/SoftwarePros/internet/SoftwarePros-Scam-Overcharge-No-traceable-contact-address-e-mail-address-is-do-not-re-877185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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