- Report: #60119
Report - Rebuttal - Arbitrate
Complaint Review: Softwareonline.com
Softwareonline.comsoftwareonline.com Redmond, Washington U.S.A.
Softwareonline.com refusal to honor money back guarantee ripoff Internet Worldwide
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They told me they would not refund my money because I was (barely) outside the 14 day window they granted with these "extensions." I pointed out that this was the first mention of any such policy regarding this "extension" they had asked me to agree to instead of simply giving back my money when I asked for it,and therefore their position was ridiculous.
They said, "Sorry." I have contacted the consumer fraud division of the FTC, and would be most appreciative of any guidance regarding how I could better expose these con artists, not to mention how I might get my own money back.
Hampton Falls, New Hampshire
This report was posted on Ripoff Report on 06/09/2003 05:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Softwareonlinecom/Redmond-Washington/Softwareonlinecom-refusal-to-honor-money-back-guarantee-ripoff-Internet-Worldwide-60119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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