- Report: #727064
Report - Rebuttal - Arbitrate
Complaint Review: SolarTEK
SolarTEKFredericksburg, Virginia United States of America
SolarTEK Took down payment of $700. Salesperson then claimed he did this on his own but the contract is from SolarTEk Energy. Fredericksburg, Virginia
We agreed to pay a down pament of $700 towards the fukll purchase price of the materials. But then whenthe salesperson left we realized that he had signed for himself although the company letterhead was used. We immediately .acalled the salesperson and asked for a refund (I beleive Virginia provides for a short period in.j which we can do this). The salespseorn was then called three more times but even wiht his promised of a refund nothing came.
We called the company and spoke to Mike Bresnahan of SolarTEK. We were promied that SolorTEK would do everything they could to make this right with us.
The original contract was signed on Oct 17 2010. We wrote, called and faxed the company and the salesperson every week at first and then every month since. There has been no response. And we are out the materials we had hoped to use plus our down payment.
We should have known something was wriong when the company's web site did not list any address to write to and all te phone numbers for the numerous state locations were all the same.
This company is a fraud. They do not do installations and the cost of the material we wanted to purchase from them was 10 times the price of an identical product (we found this out after much research on our part).
We are now ready to insulate our historic home but will use another firm and another product. If anyone gets what loks like a free dinner invitation from this company reun as fast as you can.
This report was posted on Ripoff Report on 05/08/2011 05:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/SolarTEK/Fredericksburg-Virginia-22401/SolarTEK-Took-down-payment-of-700-Salesperson-then-claimed-he-did-this-on-his-own-but-t-727064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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