- Report: #1072032
Report - Rebuttal - Arbitrate
Complaint Review: Solarfox
SolarfoxCharlotte, North Carolina USA
Solarfox Willie/Wilfred Garcia - Stuart Trusty Company offers Solar products like Water heater, Solar panels, etc.., then collect payment from customer(s) and do not deliver. Charlotte North Carolina
*REBUTTAL Individual responds: Solar Fox Disappearing Act
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I made a purchase from them two months ago and they have not delivered; and they continue to claim that truck has been on the road since.
Willie/Wilfred Garcia contacted me in May 2013 via email regarding some sale his company was running. They advertize on Blujay; this was where I left an inquiry related to a product I was interested in.
I subsequently made a $599.00 purchase; I was instructed by Mr. Garcia to make a deposit by buying a Green Dot card and loading $259.00 into his American Express Serve account. Then, Mr. Garcia had me talking to a Sal Iuci via email regarding delivery. Initial payment was made on 6/4/2013 and I was told equipments have been on the road since that date. They've since asked me to pay the full balance and we finally agreed on a C.O.D. instead. Today is 8/1/2013 and they have not yet delivered. Several days ago, Mr. Garcia told me expect delivery in a few days as truck driver was in Arkansas and heading toward Atlanta, GA. He also added that he was selling his business to a Stuart Trusty of Atlanta, GA. I was able to verify info with Mr. Trusty. I visited Mr. Trusty's location in Atlanta and only saw a house under renovation but no solar product in sight. Three weeks ago, Mr. Trusty promised to help me but follow-up calls come up empty.
I google them after-the-fact and read online that these guys do not deliver and change business names and addresses all the time. Somebody dedicated a website "dontgetrobbedbythisguy) to warn folks to stay away.
This report was posted on Ripoff Report on 08/01/2013 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Solarfox/Charlotte-North-Carolina-28209/Solarfox-WillieWilfred-Garcia-Stuart-Trusty-Company-offers-Solar-products-like-Wate-1072032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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