- Report: #1064315
Report - Rebuttal - Arbitrate
Complaint Review: Solid Trust Pay
Solid Trust PayInternet, Select State/Province USA
Solid Trust Pay Most Frustrating Experience Internet
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I have found dealing with Solid Trust Pay the most frustrating experienc of my life. Everytime I try to do something it does not work so I send a ticket to them to be told "oh you have to do this or you do not do that" yet there are no instructions telling you how to do it their way EVEN after I have received an email that it has been done.
For example, in converting your money from one country to another you do not do the full amount but leave a dollar behind or it does not work!!!! Every penny is my money and I want it!!!
They can accept your money from your country no problem but they will only transfer money BACK to the same account in only USD EUR or GBR and with a $40 charge after charging the highest rate in conversion. So if I do do that, then my bank will charge my at least another fee to convert it back. Let me give you an example I have start off with $145.00 - the exchange rate they charged left me with $123.00 , because I cannot get my flaming credit card verified I can only get my money wired for a $40 fee (???).
Oh yeah that is another thing there are no information ANYWHERE that tells you they only transfer in the monies. So I receive the money in USD I exchanged it my nationality money - charged accordingly only to be told they cannot do it so I have to transfer it back - charged accordingly - transfer to my bank - overcharged accordingly. So from $143.00 I will be left with $83.00 less the charges my bank charges!!
How is using this company or any of the others beneficial to interational people???? I have verified my bank account with drivvers licences, and all the other stuff, they have my banks SWIFT code yet I am STILL doing back flips trying to get it transferred to my credit card.
So unprofessional! I am sick of it - there has to be another way!
This report was posted on Ripoff Report on 07/03/2013 07:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Solid-Trust-Pay/Internet-Select-StateProvince/Solid-Trust-Pay-Most-Frustrating-Experience-Internet-1064315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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