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Report: #923179

Complaint Review: Solo Communications - Internet

  • Submitted:
  • Updated:
  • Reported By: Hitch — Cypress California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Solo Communications Internet United States of America

Solo Communications Found strange charges on July's AT&T bill not subscribed too. Contacted ph# listed to question charges & the service wasn't authorized. Internet

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Noticed some strange and excess charges on our AT&T bill for month of July which my wife and I have no knowledge subscribing to.

Contacted the company making the charges (Solo Communications)and they said we signed up for Internet services for fax, voicemail other stuff, of which we can't recall. 

This is odd since I have a personal fax machine set up on seperate AT&T phone line and receive a seperate bill for it. Another problem is the home and mobile phones are listed in my wifes maiden name and she does not go near a computer to get on the internet. 

My E-Maile address was used along with the home phone number so it is very confusing. Went to Solo web sight and was unable to get into their billing procedures to see what the charges were for.  Basically got the web site run around.

This report was posted on Ripoff Report on 08/06/2012 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/solo-communications/internet/solo-communications-found-strange-charges-on-julys-att-bill-not-subscribed-too-contact-923179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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