- Report: #581936
Report - Rebuttal - Arbitrate
Complaint Review: Soni Interiors AKA Rug King
Soni Interiors AKA Rug King201 Hickman Dr. Sanford, Florida United States of America
Soni Interiors AKA Rug King, needs to stop helping Danny-Daniel Lee Batterbee of dlb Flooring source 3118 Corrine Drive Orlando bait and switch people on flooring. tile, laminate, flooring, moldings, cabinets, Craigslist Sanford, Florida
*Consumer Comment: re: Love thy neighbor
*Author of original report: LOL
*Consumer Comment: Love Thy Neighbor
*Author of original report: Saving people from getting ripped off is better then a cheap rug.
*Consumer Suggestion: Who cares?
*Author of original report: Interesting that soni never came back with a good answer to his nonexistent warranty
*Author of original report: No lets get something straight Daniel you are a bad liar.
*REBUTTAL Owner of company: Lets get something straight
*Author of original report: So again Mr. Soni what is your warranty??? And are you a man of your word???
*REBUTTAL Owner of company: Hello
*Author of original report: So what is your Warranty on your laminate products?
*Author of original report: Danny Batterbee of DLB Flooring Source 3118 Corrine Dr. is selling your discontinued piano finish laminate claiming you are offering a 30 year warranty on it
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Soni Interiors AKA Rug King, needs to stop helping Danny-Daniel Lee Batterbee of dlb Flooring source 3118 Corrine Drive Orlando bait and switch people on flooring. [continued below]....
In case you did not know Daniel Lee Batterbee of dlb Flooring source 3118 Corrine Drive uses your products to bait and switch people on flooring materials. If you practice ethical business you will stop distributing your products to this con man and his accomplice Mark Langlois. I understand that times are tough right now and you need to sell as much product as possible but I can guarantee you that nothing good will come out of continuing to do business with Danny and his shop. You will be doing yourself a favor now by dropping him.
As you know he sells and advertises your products on Craigslist. What you may or may not know is that Danny sells people brand name materials then sends his installers with your less expensive product to install.
More evidence of this can be seen here on the ripoff report by searching for his name or business or you can just click this link
Daniel Lee Batterbee was caught baiting the Exposito family by selling them an Armstrong flooring laminate at a price they could hardly afford. Then he switched the material he sent with his installer Mark Langlois (lois) with your much cheaper Sonitex laminate.
It is defiantly not an Armstrong product there is no way either could have confused the two.
"After five years of saving and doing research, we decided to replace our carpeting with laminate flooring by Armstrong. It was expensive but came with a warranty, and we fell in love with it. We shopped all over Orlando for 1,000 square feet in our price range and chose DLB Flooring owned by Danny Batterbee. The day he delivered our flooring it was in boxes labeled Sonitex, which we found is an inexpensive laminate made in China. Danny assured us he ordered the flooring from Armstrong directly. We contacted Armstrong and they told us their flooring always comes in Armstrong boxes with their name labeled on the back of each board. Our receipt from DLB states that we purchased Armstrong flooring, and Danny still claims that's what he sold us. Now we're stuck with 1,000 square feet of flooring without a warranty."
DANIELLE & ALEX EXPOSITO of ORLANDO
Dear Danielle & Alex: Danny Batterbee was floored when I reached him, saying this was the first he heard there was a problem. "I will call everyone I need to in order to make this right," he promised. That was Nov. 5. Since then he has continued to work with Armstrong to get you what you paid for. "I'm waiting on them for the next step," Danny told me last week. "But the Expositos won't have to do anything or pay out of pocket." The next shipment Batterbee right.
Dear Greg: It's been more than two months since Danny Batterbee promised in your column to deliver 1,000 square feet of Armstrong flooring that we bought from his company, DLB Flooring. Never in my life have I had such a bad experience with a purchase. This fiasco seems to go on and on with no end in sight. We have been more than flexible and patient with Danny agreeing to wait for the flooring, then when Danny said he couldn't get it, agreeing to a refund of $2,500 (about half what we paid). Now he wants us to wait until he gets money back on his taxes. We feel this is yet another stall tactic. Frankly, I have had it and want to put an end to this.
Dear Danielle: Ditto. Actually, I have to put an end to this. I've given Danny Batterbee so much slack, I'm out of rope. In his umpteenth promissory e-mail to me since November, Batterbee wrote: "I don't have the extra $2,500 right at this moment, but I can do a little. I do want to take care of them very fast. I will get some tax money in very soon. I will get back to you soon. Please don't write another article." Sorry, Danny my rope is gone, and the Expositos are tired of being strung along.
Your help in stopping this Craigslist crook will be appreciated. You can do this by not helping him. Stop selling him your products. You really want to separate yourself from him and his installer Mark Langlois right now.
This report was posted on Ripoff Report on 03/17/2010 07:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Soni-Interiors-AKA-Rug-King/Sanford-Florida-32771/Soni-Interiors-AKA-Rug-King-needs-to-stop-helping-Danny-Daniel-Lee-Batterbee-of-dlb-Floor-581936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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