- Report: #957602
Report - Rebuttal - Arbitrate
Complaint Review: Soni interiors
Soni interiors201 Hickman Drive sanford, Florida United States of America
Soni interiors rug king Dishonest...unfair...BAD! sanford, Florida
*Consumer Comment: Referrals
*Author of original report: So you did a search for a business you go to all the time?
*Consumer Comment: Misinformation
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I have a the invoice of what was picked up by the contractor william....dated 7-21-2012
Which is not what I purchased on 6-26-12.
I brought in measurements to get a ball rolling on 6-26-12 I was told if I ordered to much I would be credited or if not enough I would have to pay.
Soni had a contractor (William) come to my home to measure the kitchen and from those measurements the order was constructed. William the contractor told me based on the sheet of my order that Soni had sold me the wrong type cabinets...but enough to cover the square footage...I asked him to explain he said They (SONI) had sold me the right amount of cabinets but not the ones that I needed.
I said that was ok cause I would get a credit if they need to adjust...
It is like I paid for a BMW M5 but got a Ford Festiva...
I paid for a cabinets like Lazy susan but did not get them cause they would not fit...
On the original invoice I it shows the cabinets should be msrp of $2,301.30 plus tax
less the discount of $673.00
What I got on 7-21-2012 had a msrp of 1,842.94 plus tax BUT NO DISCOUNT should have been $568.95
I never received 3 buckets of glue the contractor (soni) only brought 2...they also tried to steal 1 box of flooring which I told soni about and they acted as they did not care. $99.00 plus tax
I also over paid for the installation of flooring of $120.00
I was told the installation of my cabinets was included in my package not to worry !!
It was not I paid 600.00 for it to william..I called and the owner said you told me it was included he said nope you did not pay for that it is not in writing!. I was also told the cabinets were in stock...4 weeks later they came in.
I took back a box of wood on July 23, and was given a credit of 146.00
Not sure what smoke and mirrors this company is pulling but I never got any credit for anything other than what I brought back.
This report was posted on Ripoff Report on 10/20/2012 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Soni-interiors/sanford-Florida-32771/Soni-interiors-rug-king-DishonestunfairBAD-sanford-Florida-957602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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