- Report: #412969
Report - Rebuttal - Arbitrate
Complaint Review: Sonic Cameras
Sonic Cameras3505 Quentin Road Brooklyn, New York U.S.A.
Sonic Cameras deceptive, overcharged, customer service sucks Brooklyn New York
I checked the lens out at a local camera shop and it retails for $200. I was charged $685! I called Customer Service several times, constantly being trasfered to voicemail. I finally spoke with someone a month after I recieved the lens, which they refuse to take back because I missed the 7 day return period. But they won't accept a return without a refund code, which you can't get unless you talk to someone in customer service.
Unfortunately I did not research this company before I made my purchase. The BBB has numerous complaints, and now I find this web site.
I am still out quite a large sum of money. The BBB has been unsuccesful in helping me resolve this issue.
This report was posted on Ripoff Report on 01/16/2009 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sonic-Cameras/Brooklyn-New-York-11234/Sonic-Cameras-deceptive-overcharged-customer-service-sucks-Brooklyn-New-York-412969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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